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Client profile: US-based Enterprise Engineering Solutions Provider
Initial team size: ~100 Employees
Industry niche: Product Lifecycle Management (PLM) Software
Engagement model: Managed Offshore Development Center & Global Capability Center (GCC) Setup

About the client

The client is a premier provider of advanced engineering and PLM solutions built around platforms from Dassault Systèmes, including:

• CATIA (Product Design)
• ENOVIA (Collaboration & Data Management)
• DELMIA (Manufacturing & Operations)
• SIMULIA (Simulation & Analysis)
• 3DEXPERIENCE Platform

They support organisations operating in high-performance industries such as:

• Aerospace & Aviation
• Automotive
• Industrial Manufacturing

Their work involves complex implementations, integrations, and performance optimisation across enterprise-grade systems.

The challenge

A rapidly growing US engineering firm required highly niche PLM professionals to scale their software implementations and technical support functions. They needed to expand their engineering capabilities quickly to keep up with enterprise client demands and speed up software release cycles. Their services demanded deep product development expertise and high-touch corporate support.

Our strategic approach

We acted as a long-term strategic partner to build a fully functional offshore development center in India.

1. Niche talent acquisition: Collaborated with leadership to map out high-skill requirements across PLM architecture and backend product development, aligning recruitment with their enterprise product roadmap.
2. ODC infrastructure building: Curated an elite engineering talent pool in India focused heavily on engineering fundamentals, software + domain understanding and cross-border communication skills.
3. End-to-End managed operations: We took complete ownership of hiring, international contracts, compliance, hardware provisioning, localised payroll, and continuous HR retention management.
4. Cross-border integration: Aligned workflows across time zones and set up clear communication rhythms to make the offshore center function as an organic extension of US headquarters.

Business outcomes

• Successfully launched a fully functional, self-sustaining offshore development center.
• Accelerated enterprise software implementations and product engineering lifecycles.
• Achieved massive capital efficiency compared to local US recruitment.
• Gained a highly scalable pipeline of engineering talent.
• The client had a successful corporate acquisition.

Client profile: UK-Based Technical Services Enterprise
Initial team size: 15 - 20 Employees
Industry niche: Contact Center Solutions & Systems Implementation
Engagement model: Flexible IT Staff Augmentation

The challenge

A growing technical services firm in the UK faced an urgent operational gap:

• Immediate need for specialised technical expertise.
• No time for a traditional hiring cycle.
• Required niche skills in contact center implementation.
• Risk of project delays and client dissatisfaction.

Their business depended on delivering:

• Contact center installations.
• Custom implementations.
• Client-specific configurations.

A delay in staffing meant a direct impact on revenue and reputation.

Our strategic approach

We prioritised onboarding speed without sacrificing candidate quality.

1. Rapid technical alignment: Mapped exact technical skills and project scope within 48 hours.
2. Fast-track talent sourcing: Deployed pre-vetted, highly specialised technical contractors with deep platform experience.
3. Flexible staffing model: Provided a contract-based engagement (8 months) with the freedom to scale team size up or down based on project demands without long-term employment liability.
4. Seamless remote integration

We ensured the contractor functioned as a plug-and-play team member:

• Integrated into existing workflows.
• Aligned with project timelines.
• Maintained consistent communication.

Business outcomes

• Gained immediate access to critical network engineering expertise.
• Maintained zero project delays, keeping client satisfaction intact.
• Successfully finalised enterprise contact center deployments on schedule.
• Utilised a highly cost-effective alternative to full-time domestic hiring.

Client profile: UK-Based B2B SaaS Organization
Initial team size: 20 - 30 Employees
Industry niche: Customer Support Automation Software
Engagement model: Remote Marketing team

The challenge

A growing SaaS company in the UK had a strong product but struggled with predictable revenue growth. Key issues included:

• Inconsistent lead generation.
• Low website conversion rates.
• No structured funnel or CRO strategy.
• Fragmented marketing efforts across channels.

Their internal team lacked specialised revenue roles, and hiring locally was:

• Expensive
• Time-consuming
• Uncertain in quality

Our strategic approach

Instead of recommending a single marketer, we engineered a full-stack, remote business and marketing team focused on systemic revenue generation.

1. Funnel diagnostics: Conducted an audit of conversion gaps, user drop-offs, and brand positioning.
2. Strategic team composition: Deployed a multi-disciplinary remote team consisting of a Performance Marketer, a CRO Specialist, an SEO Content Strategist, and a Marketing Analytics expert.
3. Global sourcing: Recruited pre-vetted marketing professionals from emerging markets who were highly experienced in SaaS models and aligned to UK working hours.
4. Execution framework: Set up weekly sprint experimentation cycles, unified tracking dashboards, and clear performance KPIs.
5. End-to-end management: We provided comprehensive, end-to-end management by handling the entire lifecycle of the team. Our responsibilities included seamless hiring and onboarding, managing payroll and compliance, monitoring performance tracking, and maintaining ongoing team coordination to ensure peak operational efficiency.

Business outcomes

• Established a highly predictable, repeatable lead generation system.
• Increased website visitor-to-lead conversion rates via ongoing CRO testing.
• Gained complete data visibility into customer acquisition costs (CAC) and marketing ROI.
• Created a highly scalable remote revenue engine powered by specialised growth professionals.